The first EV3 Education sets are shipped, and like with the NXT, also now you can update the Firmware. Until the community created their own firmware versions and other update programs becomes available, we have to use the LEGO software with their build-in solution. FIRMWARE UPDATE STEPS: start the Home (retail) or Education software select "new project" from the menu bar then select the "tools" menu and in there "firmware update" have brick connected over USB select a firmware in the available firmware list (by clicking it) press the "download" button after successful progress press "close" button The HELP does refer to a troubleshooting section in the printed User Guide for help on resetting the brick, but when the download fails, (you accidentally unplugged the USB cable) it is possible to reset the Brick as follow (see image). Then follow the steps again to update the firmware. There are 2 versions of firmware: ...
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